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Elite Dent Company Logo

Phone: 417-417-DENT (3368​)
Address:
2615 N Eastgate Avenue Springfield, Missouri 65803

Frequently Asked Questions

Question: What is PDR?

Answer: PDR stands for paintless dent repair. It is the process of repairing hail damage and other small-to-large dents on a vehicle without having to replace or repaint the affected area. With paintless Auto Hail Damage Repair springfield Mo the vehicle’s factory finish is unaffected, so there is no loss of value with PDR.

 

Question: Who should consider using paintless dent repair?

Answer: Anyone who is concerned with retaining the value and factory finish of their vehicle. Anyone thinking of trading in their vehicle at some point. Car dealers look for reasons to give you less for your vehicle. Don’t give them one by unnecessarily repainting your car. Paintless dent repair is the only Auto Hail Damage Repair springfield Mo method that literally reverses the damage from your vehicle, as if it never happened.

Question: Can creases be repaired?

Answer: Yes. Creases can be repaired.

A crease dent is a sharp line dent that is either horizontal or vertical. This kind of damage is usually much more difficult and time consuming because of few different factors. When repairing creases, extra attention has to be given to multiple different repair angles to insure that the crease is repaired to perfection. With crease dents, the metal is typically stretched more than a round dent which takes more time and special tools and Auto Hail Damage Repair springfield Mo equipment to shrink the metal back to its original form.

 

Question: How much does paintless dent repair cost?

Answer: We use a specialized paintless dent repair estimating software to calculate the exact repair cost of each dent by measuring the damage and contributing the possible different factors affecting the difficulty of repair. Factors include things like the type of metal being repaired. Aluminum, high strength steel, or steel, the type of repair method required because of the location of the dent, glue pull, double panel, edge of panel, obstructed damage, or body contour line, is the window in the door with the damage laminated or tempered, requiring extra care or removal of the glass, is the damage a vertical crease, or a horizontal crease. Is there sound deadening material inside the panel causing difficulty accurately repairing the Auto Hail Damage Repair springfield Mo dent, is electromagnetic heat induction required to move or shrink the metal back into place. Paintless dent repair is typically the more cost effective option of dent repair but it is always the better quality repair when performed by a professional.

 

Question: I have a scratch in my dent. Is it still possible to fix with PDR?

Answer: Yes it is still possible to repair dents with scratches. Oftentimes we can remove the scratch by sanding and buffing the scratch. When it is not possible to remove the scratch completely we can apply correctly matched touch up paint to the scratched area improving the damage significantly while still avoiding completely repainting the damaged panels. We offer our customers the best advice for the resale value of their vehicle. It is often better to live with a small scratch or touch-up paint rather than lower the value of the vehicle significantly by repainting when it is not completely necessary. The general public and car dealers expect some minor Auto Hail Damage Repair springfield Mo imperfections on a used car.

 

Question: I got a cheaper estimate to repair my car by replacing parts and repainting rather than Paintless Dent Repair. Why would I use PDR?

Answer: Repainting any part of your car (except its bumpers), will result in a lowered or diminished value. When trading in your vehicle, car dealers are experts at finding replaced, repainted panels and poor workmanship, the Carfax report can lower your vehicle’s trade-in value by thousands of dollars.

 

Question: How does Paintless dent repair work?

Answer: We use two different techniques. The first method is massaging the damaged area from the inside or underside reversing the damaged area back out to where it was before.. If done correctly, the repair is a slow, methodical manipulation of the metal back to its original form. The second method is called glue pulling: We glue a variety of differently shaped and sized plastic glue tabs on the outside of the damaged part of the vehicle, we use these special tabs to gently pull the metal back up, usually higher than its original form. We then massage the metal back down with specially designed paintless dent repair hammers and punches until it is restored to its original shape and form.

 

Question: Should I try a Do It Yourself Paintless Dent Repair kit?

Answer: Definitely not! Most dents we see after a DIY attempt are beyond repair because either the paint is cracked from inexperienced pushes or pulls or the metal is too badly stretched from over pulling or pushing. If it is possible for us to save a repair from a DIY attempt it will most certainly cost more than the original damage would have because of the extra time and difficulty to undo the extra damage. Our advice? If you’re thinking of using that suction cup, hammer or screwdriver to pop out a dent, PLEASE DON’T! Let a professional Auto Hail Damage Repair springfield Mo your car instead. Our technicians have spent many years honing their skills to produce high-quality results for our clients.

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Question: Can dents be fixed with dry ice?

Answer: No. This is an old wifes tale that has been told for decades. Not only is it not possible to fix a dent this way, dry ice will ruin the paint on your automobile.

 

Question: How long does a typical Paintless Dent Repair take?

Answer: Most dents can be repaired in a few hours and certainly less than a day. We often repair small dents in just a few minutes while our clients wait. Occasionally we will need a vehicle for 2-3 days, but these are extreme scenarios.

 

Question: Can I get an estimate by texting or emailing you a picture?

Answer: Yes. We can give a price range or ballpark estimate for a dent repair. That being said, we need to see the vehicle in person to give an accurate estimate because there are a number of different factors that we cannot determine from a photo, such as exact measurements, obstruction or crash intrusion bar behind the damaged area, access to the dented region. Some dents can be so complex we have to physically examine them to determine if they are good candidates for Paintless Dent Repair.

Before and Afters